Stuck on Samsung logo Galaxy Note 7
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Stuck on Samsung logo reasons
One of the reasons why your Android may be acting up is because of the many bugs in the software which can cause the problem. Sometimes Android devices can begin to face problems because the software has a glitch. Bugged software can be resolved by updating the software. Manufacturers regularly come up with new updates to ensure that they can resolve problems with current bugs and problems in the software.
Download Samsung Firmware
Download Samsung Driver
Download Samsung Odin flash tool (Recommended)
HOW TO UNBRICK SAMSUNG GALAXY S5, SOLVED STUCK SAMSUNG LOGO
Some of our users reported that they faced this problem when they tried to tinker with the software. Android software can be easily manipulated and customized. When we try these customizations to make our devices even better, there are times when something may go wrong and as a result the phone won’t turn on or ends up stuck in a boot loop where it goes just as far as the logo and then stubbornly sits on that screen or turns off only to start again and go as far as the logo and repeat the same thing.
Stuck After An Update
When a software update does not finish properly, you may face the problem of being stuck in the boot loop. There are quite a few reasons which may cause the software update to end up causing the phone to start just halfway through and get stuck. This is why it is important that your phone has enough battery to ensure that the update completes without the phone dying because of no battery while the phone was being updated. Sometimes your phone ends up freezing while the update is underway and it gets stuck in the boot loop.
Most of the Android devices warn the users that the phone will take time to update so they should ensure that the phone is not switched off while the phone is being updated. When this happens, there is a chance that the update does not finish properly and your phone gets stuck on the logo when you try to start it.
When an app ends up malfunctioning, you may find this problem occur on your device. Some of our users ended up with this issue when they downloaded an app outside the Google Store. Many apps have malicious codes and virus which can damage the software of your device and make it act abnormally. To avoid such problems, you must make sure that all apps are downloaded from the Google Store and you have a robust anti-virus software on your phone that can effectively crush virus attacks or bugged applications.
Defective Memory Card
If you casually overlooked the memory card which stores numerous files and apps on it, you may be making a mistake. At times, the memory card can be a problem for the device and your Android may get caught in the boot loop because of a bad memory card.
Before we go into solving the issue, you must also understand that it is difficult to confirm whether you may lose the data or not when it comes to the device. Sometimes, you may end up losing the data when your phone gets stuck in the boot loop. So try to connect your device to a computer and check if the computer is able to read your device. If your device is being read then you must move all the data to the computer before you proceed with any form of troubleshooting. It will ensure that you do not lose important files when you start the troubleshooting.
What To Do If Your Android Won’t Turn On?
Solution 1: Soft Reset
The first thing to do when you face this problem is to try and do a soft reset which should help you restart the phone without getting stuck on the logo screen. A soft reset varies on different devices. While it usually involves holding down the power button for 8 to 10 seconds, there are certain phones like the HTC One, Samsung Galaxy Tab 3 and Sony Xperia Z3 which requires holding the Power and the Volume Up button together for 8 to 10 seconds. Depending on the model of your phone one of these may be successful.
Solution 2: Charge Your Device
There is a possibility that your device powered off because the battery died. Sometimes, the battery indicator may show the battery has 25% for example, and it is actually almost empty. Switch off your device completely and charge it. Allow your device to charge for some time and then power it on. Check if your device is able to power on completely and if it does then your problem is solved and you can enjoy using your phone now.
Solution 3: Use A Different Charging Method
If your phone’s or tablet’s charger is not helping, then try using a USB cable and connect your device to your computer. If you were using a computer to charge the phone then switch to a wall charger to check if it works. If nothing happens, try charging another device if possible, using the same charger to check if other devices are charging. By doing this, you will figure out if the problem lies within the device or the charger.
Make sure that the charger or the cable is not damaged in any way if you do not have a different device to test whether the charger is working or not. Damaged cables can be a reason why your phone is unable to charge and if your phone’s battery is dead then your phone will not switch on.
Solution 4: Reinsert The Battery Or Switch Batteries
When the phone won’t turn on, it is worth pulling out the battery of the device (if the device has a removable battery), waiting for a few seconds and then reinserting the battery.
If reinserting the battery didn’t fix the problem, switch batteries if you have an extra battery with you, check if the phone powers on when you switch batteries.
Solution 5: Try Hitting The Power Button – Again
I know you have already tried using the Power button but try it more than two or three times. After you charge the phone, Press the Power button a few times to ensure that there is definitely a problem in powering on the phone. If it Powers on then check if the Power button is working properly. There may be a problem in the way the Power button is wired up and maybe some loose component is causing the issue. Take the phone to a technician who can check the internal wiring of the phone if the Power button is not working properly.
Solution 6: Wipe Cache Partition
Wiping the cache partition of your phone allows you to remove the cache files which may have been corrupted and caused the phone to power off. There is a possibility that the corrupt cache files may not allow your phone to power On. These cache files are temporary in nature and will be created by the phone once again after you wipe out the current cache files. In order to wipe the cache partition, you need to enter the recovery mode by pressing a specific combination of keys. The combination varies from one Android device to another. Here are some examples:
Samsung: Power button, Volume Down button, Home button.
Nexus: Power button, Volume Down and Volume Up
LG: Power button and Volume Down button
HTC: Volume down and Power button.
To wipe the cache partition, follow these steps:
Press and hold the Power button, the Volume Down button, and the Home button (for Samsung) all at the same time.
Once you see the Android icon, release the Power button but continue to press and hold the other two buttons till you see the System Recover screen.
You will see a menu with many options. Use the Volume Down key to highlight the option that says ‘Wipe Cache Partition’.
Select the option by using the Power key and the process of wiping out the cache partition will initiate.
Once it completes, your phone will automatically reboot and new cache files will be built by your phone. If you are able to go through the entire process successfully and your phone switches on, then your problem is fixed, but if your Samsung Galaxy won’t turn on or charge even after wiping the cache partition then you must consider resetting the phone to factory settings.
Solution No.7: Use The Manufacturer Specific PC Suite
When you encounter this problem and your phone won’t turn on, it is wise to try connecting your device to the computer and using the device’s manufacturer specific PC suite. Smartphones have their own PC suite depending on the manufacturer of the phone like Samsung smartphones use Samsung Kies and LG phones have the LG PC suite. Similarly, all of the smartphones have a PC suite.
With the help of a PC suite, you can accomplish a lot of things like transferring data, syncing the device with the computer it is connected to and creating backups. When your Android is stuck on the boot screen, connect it to the computer and then transfer all the data. You can update your phone with the help of the PC suite so that if your phone got stuck during the updates, it will be able to complete the update and the phone should restart.
This may work if your phone turns on but turns off again after a minute or two.
If nothing seems to work, perform a factory data reset. The steps for this are explained above.
Solution 8: Reset The Phone To Factory Settings
When none of the above solutions can help you, then consider resetting your device to factory settings. When you reset the device to factory settings, you bring your device back to its initial state when it was taken out of the box. This helps wipe all data and it removes all third party applications from your device. If any of these were the reason why your phone won’t turn on, then a reset should be able to fix it. Since you will not be able to do the reset from within the device, make sure that you have transferred all the data to your computer if your computer is able to read your device. However, if your computer does not read the device then you lose all the data on your phone. You will have to enter the recovery mode, by pressing a specific combination of keys as we mentioned in the previous solution.
Power off your device by pressing the Power key for a long time.
Now press and hold the Power, Home, and Volume Down Key (if you are using Samsung).
You will notice the Android logo come up on the screen, release the Power button and continue to press and hold the other two keys till you see the Recover Menu on the screen of your device
Use the Volume down key to highlight the Factory Reset option in the menu
Now with the help of the Power key, confirm your option
Wait till the phone complete the process of resetting itself to factory settings. Once the phone or tablet you are using has been reset, it will automatically restart. If it restarts successfully and reaches the home screen then you should be able to use your phone now.
If you have created a backup then you can restore the backup now and begin using your device.
If the factory reset fails to power on your device and your phone won’t turn on even after a factory reset or if you are unable to reset your device then you must consider taking your device to a professional who can check if there is any physical damage on the device which may be causing the problem.
How To Fix Android Stuck On Logo Screen On Samsung Galaxy S, Galaxy Note, LG G, Moto X, Nexus, And Other Android Devices
Some of our readers have been asking us for solutions for boot problems on their Android. It is one of those problems where you get stuck with a smartphone on which you can do nothing because it does not even start. This problem happens to be one of the most annoying Android issues and solving it can get fairly difficult because you will be working on a phone which is not powering up. You do not have access to the System Settings of your device. Let us check the main reasons and solutions for Android boot problems.
When your Android has boot problems, it can be any one of the following:
The device does not start at all, it does not charge when you connect the device to a charger but it is being recognized by your computer when you connect it to a computer.
The device cannot start but when you connect it to the charger, you can see the device charging.
It begins to power on only to get stuck on boot screen. It may get stuck on the logo screen or it may power off automatically after reaching a certain point.
When you see an error message on the boot screen and the device does not start up.
Some users enjoy increasing the abilities of their Android device by using a custom ROM or by tinkering with the system files. When your device shows boot errors, the system files are unstable because they are corrupt or they have been tinkered with. This is why custom ROMs are best avoided, especially if you are not technically inclined.
This article does not include solutions for custom ROMs because there are too many things that can go wrong in custom ROMs so our article focuses on issues faced by non-rooted devices.