Galaxy Note 5 factory reset itself This morning my phone (in the car, not connected to WiFi) had a black screen with red writing saying it needed to update. When I clicked the home button, it said it was updating, then said it had been reset. My phone reset – as in factory reset! Fortunately, when I put in my email, most all of my info was able to be retrieved from my Verizon cloud. However, I’ve lost some contacts (2 I can tell so far) and cannot get my work email to sync through Outlook. It is requiring a password every 2-3 seconds, but I can tell emails are being

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Galaxy Note 5 factory reset itself This morning my phone (in the car, not connected to WiFi) had a black screen with red writing saying it needed to update. When I clicked the home button, it said it was updating, then said it had been reset. My phone reset – as in factory reset! Fortunately, when I put in my email, most all of my info was able to be retrieved from my Verizon cloud. However, I’ve lost some contacts (2 I can tell so far) and cannot get my work email to sync through Outlook. It is requiring a password every 2-3 seconds, but I can tell emails are being

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Galaxy S7 Edge factory reset itself This morning my phone (in the car, not connected to WiFi) had a black screen with red writing saying it needed to update. When I clicked the home button, it said it was updating, then said it had been reset. My phone reset – as in factory reset! Fortunately, when I put in my email, most all of my info was able to be retrieved from my Verizon cloud. However, I’ve lost some contacts (2 I can tell so far) and cannot get my work email to sync through Outlook. It is requiring a password every 2-3 seconds, but I can tell emails are being

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Galaxy S7 Edge factory reset itself This morning my phone (in the car, not connected to WiFi) had a black screen with red writing saying it needed to update. When I clicked the home button, it said it was updating, then said it had been reset. My phone reset – as in factory reset! Fortunately, when I put in my email, most all of my info was able to be retrieved from my Verizon cloud. However, I’ve lost some contacts (2 I can tell so far) and cannot get my work email to sync through Outlook. It is requiring a password every 2-3 seconds, but I can tell emails are being

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Galaxy S6 Edge factory reset itself This morning my phone (in the car, not connected to WiFi) had a black screen with red writing saying it needed to update. When I clicked the home button, it said it was updating, then said it had been reset. My phone reset – as in factory reset! Fortunately, when I put in my email, most all of my info was able to be retrieved from my Verizon cloud. However, I’ve lost some contacts (2 I can tell so far) and cannot get my work email to sync through Outlook. It is requiring a password every 2-3 seconds, but I can tell emails are being

close

Galaxy S6 Edge factory reset itself This morning my phone (in the car, not connected to WiFi) had a black screen with red writing saying it needed to update. When I clicked the home button, it said it was updating, then said it had been reset. My phone reset – as in factory reset! Fortunately, when I put in my email, most all of my info was able to be retrieved from my Verizon cloud. However, I’ve lost some contacts (2 I can tell so far) and cannot get my work email to sync through Outlook. It is requiring a password every 2-3 seconds, but I can tell emails are being

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